Return Process for Damaged or Defective Items If the item you received is damaged or defective, we are happy to assist you:
- Step 1: Immediately contact customer service with your order number and a description of the damage or defect.
- Step 2: Please attach clear photographs of the damaged or defective product.
- Step 3: We will either offer you a replacement, a full refund, or an exchange, depending on your preference and item availability.
We will cover return shipping costs for damaged or defective items.