Returns and Exchanges Questions
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Q: How do I return an item?
A: To return an item, log into your account and visit the “Orders” section. Select the item you wish to return, click “Return Item”, and follow the instructions. You will receive a return label and details about the process. -
Q: Can I exchange an item for a different size or color?
A: Yes, we accept exchanges for different sizes or colors if the item is still in new, unworn condition and meets our return guidelines. You can initiate an exchange request by logging into your account and following the “Return Item” process. -
Q: How long does it take to process a return?
A: Returns typically take 7-10 business days to process after we receive the returned item. Once processed, you will receive a refund to your original payment method.